Pure Himalayan Shilajit
shop@shilajitpure.co.uk

Privacy Policy

Effective Date: 01-08-25

Last Updated: 01-08-25

Website: www.shilajitpure.co.uk

Company Name: TwistedFlip trading as ShilajitPure


1.

Introduction

ShilajitPure is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.

This policy complies with:

  • The UK General Data Protection Regulation (UK GDPR)

  • The EU GDPR

  • The Data Protection Act 2018

  • Applicable international privacy laws

By using our website, you consent to the practices described in this policy.


2.

Information We Collect

We collect personal data when you:

  • Place an order

  • Subscribe to our newsletter

  • Contact us via the website or email

  • Browse the site (through cookies or analytics)

Types of data we collect include:

  • Identity Data: Name, email address, phone number, billing/delivery address

  • Payment Data: Processed securely via third-party providers (we do not store payment details)

  • Technical Data: IP address, browser type, time zone, device type, operating system

  • Usage Data: Pages viewed, time spent on pages, referring websites

  • Marketing Preferences: Your choices regarding promotional communications


3.

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Respond to enquiries or support requests

  • Send you relevant marketing (only if you’ve opted in)

  • Improve our website, services, and customer experience

  • Detect fraud or abuse


4.

Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Performance of a contract: To fulfill your purchase

  • Consent: When you opt-in to marketing

  • Legal obligation: For tax or compliance purposes

  • Legitimate interest: For business improvements, fraud prevention, or customer support


5.

Sharing Your Information

We never sell your data.

We may share your data with trusted third parties only when necessary, such as:

  • Payment processors (e.g., Viva Wallet, Stripe, PayPal)

  • Delivery partners (e.g., Royal Mail, DHL)

  • Email marketing platforms (e.g., Mailchimp – only with consent)

  • Analytics tools (e.g., Google Analytics)

All third parties are required to protect your data and act in accordance with applicable privacy laws.


6.

International Data Transfers

Some of our service providers operate outside the UK and EEA. When we transfer your data internationally, we ensure that:

  • Transfers are made to countries deemed to have adequate protection by the UK/EU, or;

  • We use Standard Contractual Clauses (SCCs) or similar safeguards approved by regulators.


7.

Your Data Rights

You have the right to:

  • Access a copy of your data

  • Request correction of inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise any of these rights, email us at:

shop@shilajitpure.co.uk


8.

Data Retention

We retain your data only as long as necessary for:

  • Legal and tax obligations

  • Order processing and support

  • Marketing (until you unsubscribe)

After this period, your data is securely deleted.


9.

Cookies Policy

We use cookies to:

  • Analyse site traffic and usage

  • Improve user experience

  • Store your preferences

You can manage cookies via your browser settings.


10.

Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • SSL encryption

  • Firewall protection

  • Limited access control

However, no system is 100% secure. You share data with us at your own risk.


11.

Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of external websites. Please read their privacy policies before submitting any personal data.


12.

Children’s Privacy

We do not knowingly collect data from individuals under the age of 18. If you believe a child has submitted personal data to us, please contact us immediately to have it removed.


13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.


14.

Contact Us

If you have any questions or concerns about your personal data or this policy, contact us at:

shop@shilajitpure.co.uk

www.shilajitpure.co.uk

Subscribe to our newsletter
The latest news, articles, and resources, sent to your inbox weekly.
© 2025 ShilajitPure. All rights reserved.