Effective Date: 01-08-25
Last Updated: 01-08-25
Website: www.shilajitpure.co.uk
Company Name: TwistedFlip trading as ShilajitPure
ShilajitPure is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.
This policy complies with:
The UK General Data Protection Regulation (UK GDPR)
The EU GDPR
The Data Protection Act 2018
Applicable international privacy laws
By using our website, you consent to the practices described in this policy.
We collect personal data when you:
Place an order
Subscribe to our newsletter
Contact us via the website or email
Browse the site (through cookies or analytics)
Types of data we collect include:
Identity Data: Name, email address, phone number, billing/delivery address
Payment Data: Processed securely via third-party providers (we do not store payment details)
Technical Data: IP address, browser type, time zone, device type, operating system
Usage Data: Pages viewed, time spent on pages, referring websites
Marketing Preferences: Your choices regarding promotional communications
We use your personal data to:
Process and deliver your orders
Respond to enquiries or support requests
Send you relevant marketing (only if you’ve opted in)
Improve our website, services, and customer experience
Detect fraud or abuse
We process your personal data under the following lawful bases:
Performance of a contract: To fulfill your purchase
Consent: When you opt-in to marketing
Legal obligation: For tax or compliance purposes
Legitimate interest: For business improvements, fraud prevention, or customer support
We never sell your data.
We may share your data with trusted third parties only when necessary, such as:
Payment processors (e.g., Viva Wallet, Stripe, PayPal)
Delivery partners (e.g., Royal Mail, DHL)
Email marketing platforms (e.g., Mailchimp – only with consent)
Analytics tools (e.g., Google Analytics)
All third parties are required to protect your data and act in accordance with applicable privacy laws.
Some of our service providers operate outside the UK and EEA. When we transfer your data internationally, we ensure that:
Transfers are made to countries deemed to have adequate protection by the UK/EU, or;
We use Standard Contractual Clauses (SCCs) or similar safeguards approved by regulators.
You have the right to:
Access a copy of your data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise any of these rights, email us at:
shop@shilajitpure.co.uk
We retain your data only as long as necessary for:
Legal and tax obligations
Order processing and support
Marketing (until you unsubscribe)
After this period, your data is securely deleted.
We use cookies to:
Analyse site traffic and usage
Improve user experience
Store your preferences
You can manage cookies via your browser settings.
We implement appropriate technical and organisational measures to protect your data, including:
SSL encryption
Firewall protection
Limited access control
However, no system is 100% secure. You share data with us at your own risk.
Our website may contain links to other sites. We are not responsible for the privacy practices of external websites. Please read their privacy policies before submitting any personal data.
We do not knowingly collect data from individuals under the age of 18. If you believe a child has submitted personal data to us, please contact us immediately to have it removed.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.
If you have any questions or concerns about your personal data or this policy, contact us at:
shop@shilajitpure.co.uk
www.shilajitpure.co.uk