Pure Himalayan Shilajit
shop@shilajitpure.co.uk

Terms & Conditions

Effective Date: 01-08-25

Website: www.shilajitpure.co.uk

Business Name: TwistedFlip trading as ShilajitPure

Contact Email: shop@shilajitpure.co.uk

Please read these Terms and Conditions carefully before using this website. By accessing or purchasing from www.shilajitpure.co.uk, you agree to be bound by these terms.


1.

General Information

These terms govern the use of the website and the sale of products by TwistedFlip trading as ShilajitPure to you, the customer. We reserve the right to update these terms at any time. Continued use of the website means you accept any changes.


2.

Products and Descriptions

We strive to ensure all product information, pricing, and descriptions are accurate and up to date. However, we do not warrant that product descriptions or other content is error-free.

Our product, Shilajit, is a natural supplement. It is not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before starting any new supplement, especially if pregnant, breastfeeding, or taking medications.


3.

Orders and Payments

  • Orders are subject to acceptance and availability.

  • Prices are listed in GBP (£) and include VAT where applicable.

  • We accept secure payments via [Viva Wallet, Stripe, PayPal, etc.].

  • Full payment must be made before your order is processed.

You will receive an order confirmation email upon successful checkout.


4.

Shipping and Delivery

We ship from the UK to both domestic and international locations.

  • UK orders: Typically delivered in 2–5 business days.

  • International orders: Delivery times vary depending on location (typically 7–14 business days).

  • You are responsible for any customs duties, import taxes, or local regulations that may apply in your country.

We are not responsible for delays outside of our control, such as postal or courier delays, customs issues, or weather disruptions.


5.

Returns and Refunds

We offer a 14-day return policy from the date you receive your item.

If you are not satisfied with your purchase:

  • Email us at shop@shilajitpure.co.uk within 14 days of receiving your item.

  • Products must be returned in their original packaging.

  • Used or opened jars may be eligible for a partial refund, at our discretion.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.


6.

Intellectual Property

All content on this website—including logos, images, text, product names, and designs—is the property of TwistedFlip t/a ShilajitPure and protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content without written permission.


7.

Limitation of Liability

To the fullest extent permitted by UK law, ShilajitPure shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or products

  • Any health-related outcomes due to the misuse or misinterpretation of product information

  • Errors or omissions on the website

Use of our product is at your own risk. Always consult a medical professional before using any supplement.


8.

User Accounts & Conduct

If you create an account on our website, you are responsible for maintaining confidentiality and restricting access to your device or login credentials.

You agree not to use the site:

  • For fraudulent purposes

  • To transmit viruses or malicious content

  • To engage in unlawful or offensive behaviour

We reserve the right to terminate your account or deny access at our discretion.


9.

External Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those external sites.


10.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of the site will be subject to the exclusive jurisdiction of the courts of England.


11.

International Customers

We welcome international orders. By purchasing from outside the UK, you agree to:

  • Comply with your local import regulations

  • Pay any customs duties, taxes, or handling fees imposed by your country

  • Understand that shipping times may vary and customs delays are beyond our control


12.

Contact Us

If you have any questions about these Terms and Conditions, contact us:

shop@shilajitpure.co.uk

www.shilajitpure.co.uk

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